Glossary
Edited by Jennifer Lapum; Oona St-Amant; Michelle Hughes; and Joy Garmaise-Yee
- open-ended question
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A type of question that invites the client to share descriptive answers, open up about their experience, and let them answer in a way that is most relevant or comfortable from their perspective. 
- care partners
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Care partners are family and friends who are involved in helping to care for the client. 
- closed-ended question
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A direct question that is asked when you are seeking precise information. 
- closed-ended questions
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A direct question that is asked when you are seeking precise information. 
- health equity
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Fair opportunity to reach one’s fullest health potential. 
- Interaction Model of communication
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testing 
- open-ended question
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A type of question that invites the client to share descriptive answers, open up about their experience, and let them answer in a way that is most relevant or comfortable from their perspective. 
- relational inquiry approach
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Assumes each person is a relational being who is influenced by those around them, their communities, and social and cultural processes. 
- trauma-informed approach
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Assumes trauma, does not require disclosure, and promotes client safety, control, and choice. 
- way-of-being
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A statement that refers to how someone behaves and acts and encompasses both verbal and non-verbal communication. 
