3.16 Dental Hygienist
Brandon Censon MPH, CPH, RRT-NPS, CPFT, CPT

Dental hygienists are essential members of the dental care team. They spend significant time with patients and play a key role in the prevention and treatment of oral diseases, helping to protect the overall health of patients. Each state stipulates the scope of practice, or the range of services that dental hygienists are allowed to perform.
Generally speaking, dental hygienists may perform the following tasks:
- Conducting oral health assessments (including the patient’s health history)
- Charting on dental health
- Evaluating gum health and disease
- Obtaining dental X-rays
- Implementing parts of the treatment plan
They also perform various dental care procedures, such as
- Scaling the gums to remove plaque and calculus (also called tartar) from the gum line
- Routine polishing of the teeth
- Applying anti-cavity agents such as sealants and fluoride to the teeth
- Applying local anesthetics and nitrous oxide to patients prior to dental procedures
- Providing patient education on proper oral care
- Developing at-home oral care programs
Dental hygienists work in a variety of settings, including private dental offices, schools, public-health clinics, managed care organizations, and correctional institutions. In addition to clinical roles, dental hygienists can pursue administrative careers as educators, researchers, or administrators.

Academic Requirements and Career Pathway
The minimum education required to become a dental hygienist is an associate degree. However, earning a bachelor’s degree or other advanced degrees can help individuals advance their careers and potentially earn a higher salary. The registered dental hygienist (RDH) credential designates a dental hygienist as a licensed oral health professional. While state regulations and requirements may vary, a dental hygienist typically must graduate from an accredited dental hygiene program and pass a national written examination. Once the RDH credential is obtained, the dental hygienist must then seek licensure in the state where they wish to practice.
One important trait of a successful dental hygienist is being detail-oriented. Dental hygienists work in small, delicate spaces, and even the slightest touch or probe against a sensitive tooth can cause significant pain for the patient. Dental hygienists should also be passionate about oral health. This can be very helpful to patients in promoting good oral health and oral hygiene. Promoting good oral hygiene and modeling positive oral practices can significantly improve patient compliance and adherence to recommended care. Good communication skills are another essential trait for dental hygienists. They need to engage effectively with patients from diverse backgrounds, ensuring that important information is conveyed clearly and that they understand the patient’s needs. Being a good listener is also crucial for understanding patient needs and concerns.
According to the American Dental Hygienist Association (ADHA, n.d.), most dental hygienists work in private practices performing traditional clinical hygiene duties. For those looking to advance their careers, obtaining additional licensure (such as for local anesthesia) or earning an advanced degree can provide new opportunities. These advancements can lead to a broader scope of practice, roles as educators or researchers, or even positions in corporate sales. Currently, there are 51 bachelor’s degree programs and 17 graduate degree programs specifically focused on dental hygiene (ADHA, n.d.).
Disease Dissection: Periodontal Disease
Periodontal disease is a common condition encountered in dental care. According to the Centers for Disease Control and Prevention (CDC, 2018), nearly 50% of adults 30 and older have some form of periodontal disease, and this number increases significantly with age.
Periodontal disease develops when the tissue surrounding the tooth becomes infected and inflamed. Bacteria in the mouth form a film around the tooth, known as plaque. As the plaque hardens, it turns into tartar. As tartar builds up, it can spread below the gum line, making it increasingly difficult to clean the teeth. Several risk factors increase the likelihood of developing periodontal disease, including smoking, diabetes, poor oral hygiene, genetics, and medications that cause dry mouth.
Prevention of periodontal disease is essential. Brushing and flossing daily help remove bacteria that can cause infection and inflammation of the gums. Regular visits to a dental professional are also essential for maintaining oral health.

A Day in the Life of a Dental Hygienist

No two days are the same when working as a dental hygienist, which makes this career both fun and rewarding. A typical day begins with a quick review of the patient schedule, which informs the dental hygienist of the procedures they may need to prepare for and the equipment required throughout the day.
After reviewing the schedule, the dental hygienist will check each patient’s dental records, noting who will need X-rays, fluoride treatments, or a specific type of cleaning. This step also allows the hygienist to refresh their memory on any important health information that may impact the care they provide.
Next, the dental hygienist prepares the treatment rooms. This includes assembling necessary equipment such as polishers and oral suction devices, placing headrest covers on dental chairs, and setting up patient trays with the instruments needed for a routine dental cleaning. The hygienist also ensures that cleaning and sterilization equipment is operational.
Once a patient arrives, they are greeted in the waiting room and escorted to the dental room. There, the dental hygienist will verify the patient’s name and date of birth and ask about any updates or changes to their overall health. If there are any changes, the dental hygienist will update the patient’s records accordingly. Once the patient is comfortable, the dental hygienist begins working on the patient’s plan of care, which may include a routine cleaning, a deep cleaning, or assisting the dentist with other procedures as needed.
Attributions
- Figure 9.3: Dental Cleanings at Keaau Clinic by PANationalGuard is released under CC BY-NC-ND 2.0
- Figure 9.4: image released under the Pexels License
- Figure 9.5: image by cottonbro studio is released under Pexel
- Figure 9.6: US Navy 101115-N-3705H-125 Hospital Corpsman 3rd Class Jodie Stump performs a routine teeth cleaning on a patient in the dental department aboard t.jpg by United States Navy in the Public Domain
Pharmacy technicians work under the supervision of pharmacists and must have a strong understanding of pharmacology. While pharmacists are responsible for dispensing prescription medications and providing expertise on their safe use, pharmacy technicians support these processes by packaging and labeling prescriptions, collecting the necessary information to fulfill prescriptions, and, in many states such as Washington, compounding or mixing certain medications. As such, pharmacy technicians need strong math skills, precise measurement abilities, and keen attention to detail.
A crucial yet often overlooked aspect of pharmacology is the role of compounded medications. Compounded medications are customized to meet a patient’s individual needs based on a provider's prescription. For example, if a patient is allergic to a specific ingredient in a standard lotion, a pharmacy technician can prepare a specialized topical medication by removing the allergen, ensuring that the patient can safely use the medication. It is important to note that the Food and Drug Administration (FDA) does not approve compounded medications, so those involved in compounding must receive specialized training to ensure safety and accuracy.
The role of a pharmacy technician extends beyond compounding medications and also includes administrative tasks such as interacting with patients and managing pharmaceutical supplies. Pharmacy technicians should be detail-oriented, organized, and possess strong basic math skills. Effective communication with patients or customers is also essential for ensuring that medications are dispensed accurately and that patients receive the necessary guidance.
Employment Opportunities for Pharmacy Technicians
There are many different practice areas for pharmacy technicians, and they can work anywhere there are pharmacists. According to Amanda Stringham, a pharmacy tech professor at Wenatchee Valley College, “I think when people think of pharmacy tech they think of [jobs at] Safeway and Walgreens counting prescriptions. Or outpatient community pharmacies where they are filling prescriptions and dispensing them to patients. But in our program, we really touch on a lot of other things because the scope of pharm tech can include compounding, which is either mixing things together [at a pharmacy] [to] make tablets and capsules and specialized lotions, or . . . in hospitals [for] IVs. Some specialty roles for pharm techs [also] include medic[ation] reconciliation, . . . pharmaceutical representative, and even [roles in] technology, like building EMRs . . . We send our pharm techs to a multitude of different places to get that exposure.”
Role of Pharmacy Technicians in Electronic Medical Records (EMRs)
Pharmacy technicians, along with medical assistants (MAs), nurses, and other healthcare professionals, are often trained in electronic medical records (EMRs) or electronic health records (EHRs), which are digital documentation systems for patient information, including orders and medical charts. This skill can be an essential aspect of their role, and pharmacy technicians may even pursue careers within this field, contributing to the broader healthcare system's digital needs.
Job Outlook for Pharmacy Technicians
The employment outlook for pharmacy technicians is promising. According to the U.S. Bureau of Labor Statistics (2024), the employment of pharmacy technicians is projected to grow by 7% from 2023 to 2033, which is faster than the average growth rate for all occupations. This growth reflects the increasing demand for healthcare services, making it a strong field for individuals interested in healthcare and pharmacology. For those looking for a solid entry-level position in healthcare, becoming a pharmacy technician could be an excellent career choice.

Pharmacy Technician Requirements and Qualifications
Pharmacy technician programs generally do not require specific prerequisites for admission, although some programs may have limited spaces and require an application process. A high school diploma or its equivalent is typically required for entry into these programs.
Attending a college-based training program offers several advantages, such as exposure to a variety of clinical settings, which can provide a broader range of practical experiences compared to working in a single organization. Additionally, some states may require certification for pharmacy technicians. Two primary organizations that offer certification are the Pharmacy Technician Certification Board (PTCB) and the National Healthcareer Association (NHA).
In Washington State, pharmacy technician programs typically last between 9 months and 1 year, or about 3 to 4 quarters. These programs generally consist of three quarters of didactic (theoretical) instruction and one quarter of clinical experience in a community setting. Alternatively, there are associate degree options available, such as the associate of applied science degree, which usually takes 6 quarters (approximately 2 years) to complete.
Attributions
- Figure 10.1: Assistant Pharmacist.jpg by M Joko Apriya Putro is released under Creative Commons Attribution-Share Alike 4.0 International